...a new way to engage with your clients

Connect Assist is a social enterprise that helps charities and public services improve quality and efficiency.  Specialising in services that support people who are in vulnerable circumstances, we are helping a number of organisations engage with their people - service users, donors, customers, staff and stakeholders.  We work for organisations that provide support to people in financial difficulties, employees struggling at work, job seekers and many more.

Based near Cardiff and working across the UK, Connect Assist provides an “essential link” between our clients and their service users, customers, employees or donors. We deploy multi-channel helplines and web-based business engagement systems utilising telephone, email and online communication technology.

We will help you provide the essential link between your

• Website services – including information, advice, support and guidance


• Social media – including cloud monitoring, applications, chat and forums


• Multi-channel helplines – including advice, customer services and specialised support