Connect Assist is a social business created by a charity.  Our purpose is to provide support, services and technology to charities and third sector organisations.

Through the innovative use of digital, social and contact centre technology we connect, engage and build lasting relationships between third sector organisations and the people that need their help.

Connect Assist manage multi-channel charity helplines on behalf of a number of Charities. Our digital service delivery allows organisations in the third sector to serve people more effectively. Working in partnership with various organisations connect assist has played a pivotal role in helping modernise service delivery.

Our technology connects charities and third sector organisations with their service users in the right place, at the right time when they most need help.

Twitter feed

  1. Connect AssistConnect Assist said: #ff @leap_cc encouraging young people to manage conflict in their communities. was great to meet you @UKYouth conference this week.This happened about 13 hours ago
  2. Patrick NashPatrick Nash said: Read @GuardianSocEnt on delivering sexual health advice via text @connectassist working with @livingwell4yp txtm8 serviceThis happened a day ago
  3. Patrick NashPatrick Nash said: Enjoying the afternoon @NCVO seminar. Talking about #socialmedia #charity #helpline @connectassist @RaisingITThis happened a day ago

Watch our video

Online Poll

Get your service user experience score
Take a quick test and find out where your brand ranks next to our best practices.