DISCUSSION PAPER: Are you ready to respond?

Doing more with less | Against the backdrop of public sector cuts and the inevitable pressures on charity finances, this paper looks at practical ways to respond to increasing demands for services to challenging times. More »

RESEARCH: Take part in our 5 minute survey

Charities, voluntary organisations and social enterprises will all be feeling the squeeze in these cost constrained times. To assess what and how people are responding to these pressures, we're conducting a survey on the subject.  Take our survey »

BLOG: How will your organisation respond to recession?

In challenging economic times organisations tend to respond in one of four typical ways - survival, victim, ostrich or entrepreneur. Read Blog »

Are you ready for the challenge of the Big Society?

The Prime Minister's Big Society idea presents huge challenges and opportuntities for the Third Sector. Does a new report, jointly authored by the CBI and ACEVO show the way forward?

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Choosing Connect Assist means choosing a different kind of contact centre for the third sector.

We assist you in delivering real changes and positive outcomes by building a lasting relationship with people who need your help.

We make sure that they can contact you, however they choose to connect, by phone, email, text or through the internet at any time of day.

Transformational Helplines

Professional help and support day and night

  • Outcomes that change lives
  • Measure real impact
  • 24/7, 365, multi-channel

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Engagement Systems

Create lasting relationships with your people

  • Fundraising with services
  • Grow and maintain loyalty
  • Find people who need you

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Feedback & Insight

Adapt services quickly when needs change

  • Find out when needs change
  • Maintain highest standards
  • Deliver the right support

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