Patrick Nash to give talk on the benefits of SME partnerships in the public sector

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Our chief executive, Patrick Nash, will speak at a high profile training day in London on Tuesday, explaining the benefits of SME partnerships with the public sector.

The Oracle One Red Public Sector Training Day will provide high level support and advice for software sales people, developers, account directors and decision-makers working in the public sector.

Patrick has extensive experience working with the public sector and will present to delegates the benefits of partnering with an SME for the provision of essential services.

The social entrepreneur will speak about how dedicated helplines, and digital technology, can improve public sector organisations’ service delivery.

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Patrick will refer to how adopting a ‘digital first’ approach, including providing facilities to answer enquiries online such as ‘ask a question’ and ‘live web chat’, can help organisations improve their efficiency and user satisfaction levels.

Speaking at the training event along with Patrick will be Jon Thompson, Permanent Secretary at the Ministry of Defence and the Rt. Hon Peter Riddell CBE, Director at Institute of Government and former political commentator for the Times, among others.

Connect Assist has helped a number of public sector organisations improve their user communications, including Sussex Police and the NHS Health for Work Adviceline.

To find out more about how our services can help your organisation, please click here.

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