Connect Assist runs professional helplines and web systems for charities and organisations that help people to make positive life changes that last
Request Demonstration
To see how your services could benefit from using Connect Assist, why not request a demonstration of what we can deliver.
About Us
“As a former charity Chief Executive, I knew there had to be a better way of delivering our services so that we could reach many more people and make a positive impact in their lives. That’s why we set up Connect Assist”
Patrick Nash, Chief Executive, Connect Assist
Connect Assist runs professional helplines and web systems for charities and organisations that help people to make positive life changes that last. Services include:
- Transformational Helplines providing professional help and support day and night
- Engagement Systems that create lasting relationships with the people that you help
- Feedback & Insight that enables you to adapt quickly to changing needs
A social enterprise: Connect Assist is a social enterprise company that was established in 2006. Based in the Welsh valleys we provide jobs and growth opportunities for people living in the local area. We are a different kind of contact centre for the Third Sector that focuses on building relationships. Because, charities need to deliver real positive and lasting changes to people’s lives. These changes need to be sustained and measured, so that the charities can demonstrate positive outcomes to sustain funding.
Providing 24/7 access: Your community reach you day or night in the way that suits them best – whether by phone, email or online or mobile – we enable you to do this. With Connect Assist, your organisation is more accessible and responsive to their needs.
Integrated communications Our helplines and technological communications will:
- Connect and integrate all the elements of your service delivery
- Tailor approaches to meet individual needs
- Build lasting relationships with those you support
- Deliver your services to more people without increasing costs
- Become more responsive to the changing needs of your community
- Promote and market your services more effectively
Third sector experience
With extensive experience of working in the Third Sector, we understand the pressures and demands that charities and not-for-profit organisations face.
With Connect Assist you benefit from a highly skilled team, delivering advice, guidance, coaching, support and counselling that means you can reach more people and have a greater impact on their lives.
Your values are our values. We work as an extension of your own team, sharing and communicating your values and beliefs.