Accessibility Statement

Accessibility

We are committed to ensuring that our website is accessible to everyone. If you have any questions or suggestions regarding the accessibility of this site, please use our contact form, as we are continually striving to improve the experience for all of our visitors.

Standards compliance

All pages on this site follow priorities 1 & 2 guidelines of the W3C Web Content Accessibility Guidelines.
All pages on this site validate as HTML 4.01 Strict.
All pages on this site use structured semantic markup. H2 tags are used for main titles, H3 tags for subtitles.

Structural Markup

Web pages on www.myDomain.com include 4 different areas:

  • A header bar that includes the main navigation
  • A “side bar”
  • A main content area
  • A foote.

When CSS (Cascading Styles Sheet) are not applied to a document (or when using a screen reader), the 4 areas are read in the above order.

Watch our video

'Connect Assist has developed a system that simplifies and speeds up the work that organisations have to do when working towards the Helplines Standard, and saves THA and its assessors time and money into the bargain. The system removes the burden of our previous paper-based process for all concerned'.

Mark Mclean, Helplines Association

Case Study

Bipolar UK

Awareness of bipolar disorder has increased significantly in recent years and the charity was struggling to manage rising volumes of sometimes very detailed calls from members and the general public.

Services used: Multi-channel Helplines Consultancy

Read