Accessibility Statement

Accessibility

We are committed to ensuring that our website is accessible to everyone. If you have any questions or suggestions regarding the accessibility of this site, please use our contact form, as we are continually striving to improve the experience for all of our visitors.

Standards compliance

All pages on this site follow priorities 1 & 2 guidelines of the W3C Web Content Accessibility Guidelines.
All pages on this site validate as HTML 4.01 Strict.
All pages on this site use structured semantic markup. H2 tags are used for main titles, H3 tags for subtitles.

Structural Markup

Web pages on www.myDomain.com include 4 different areas:

  • A header bar that includes the main navigation
  • A “side bar”
  • A main content area
  • A foote.

When CSS (Cascading Styles Sheet) are not applied to a document (or when using a screen reader), the 4 areas are read in the above order.

Connect with us

“Being able to talk to someone about my difficult situation was really helpful. The fact that it was then followed up with three further phone calls made me feel valued and helped me to deal with the situation knowing that I had support at the end of the phone if it all went wrong. I would thoroughly recommend the service to anyone needing advice or support. I would also like to thank the counsellor I spoke with; she was professional, polite and very encouraging at all times”.

Service User, Teacher Support Network

Case Study

National Council For Voluntary Organisations ( NCVO )

In a period of significant reduction in grant income NCVO wished to extend helpline opening hours, providing increased service delivery channels at decreased costs.

Services used: Multi-channel Helplines Digital Service Delivery

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