Case Studies

  • british legion

    The Royal British Legion case study

    Brief: The Royal British Legion is the UK’s largest Armed Forces charity, established in 1921. It is dedicated to providing care and support to serving members of the Armed Forces, ex-Service men and women and their families. Our brief was to help bring the charity’s initial enquiry services up-to-date, as it needed to meet urgent […]

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  • twitter-292994_640

    Shockwaves: Three shock tactic charity video campaigns that worked

    This week I’m blogging about how shock tactics can be used to raise charity profiles, increase awareness of issues and boost donations. I have handpicked my three most effective campaigns designed to shock, provoke thought, and then action. Charities spend millions of pounds growing brand profiles, funding political campaigns and raising awareness of important causes. […]

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  • evolve_featuredimage

    Connect Assist to attend UK’s largest voluntary sector conference

    Next week, the Connect Assist team will be exhibiting at the high profile NCVO Evolve conference. The event is the largest annual voluntary conference of its kind, attracting over 1,200 charity sector leaders, senior trustees and policy makers. Taking place at The Brewery in London on Monday 16th June, the one-day annual conference, aimed at […]

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  • ncvo

    Our CEO Patrick Nash to speak at prestigious third sector HR conference

    This week, our chief executive Patrick Nash will speak at the high profile NCVO and Russell-Cooke HR Conference 2014 about coaching for leadership. He will be joining over 100 HR professionals from across the voluntary sector in London on Tuesday 20th May. At the one-day annual conference, HR professionals will hear from experts on hot […]

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  • large

    My top five social media campaigns

    This week, I’m blogging about the best use of social media to help charity campaigns make an impact. Charities are starting to realise the potential of social media to connect with their supporters. And of course, in order to raise the most money and awareness, the key is connecting and engaging with as many them […]

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  • RCT Business Awards

    Connect Assist wins prestigious green business award

    Connect Assist is pleased to announce it has won Environmental Business of the Year at this year’s Rhondda Cynon Taf Business Club Awards. In a celebration of the best in business within the county borough, we have received official recognition as the most environmentally friendly organisation in Rhondda Cynon Taf. The award win follows our […]

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Case Study

Bipolar UK

Awareness of bipolar disorder has increased significantly in recent years and the charity was struggling to manage rising volumes of sometimes very detailed calls from members and the general public.

Services used: Multi-channel Helplines Consultancy

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