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    What do charity leaders think about the new Fundraising Preference Service?

    By Ron Moody Last month we took part in one of the most significant events in the charity calendar; Third Sector’s Fundraising Week. The three-day event, held in central London, brought together some of the biggest influencers in the industry to discuss the latest changes and expectations in the UK’s charity sector. The hot topic […]

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  • Do you have experience in administering Debt Relief Orders?

    Do you have experience in administering Debt Relief Orders? Our client provides debt advice and advocacy services to current and serving members of the UK Armed Forces and is currently seeking debt advisors who hold a valid IMA qualification. The successful candidate will be responsible for providing debt advice both on the phone and online here […]

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    My top five charity apps this year

    Back in 2014 I rounded up the best smartphone and tablet apps launched by the third sector. Two years on, it’s time for an update. With over a third of the world’s population predicted to own a smartphone by 2017, more charities are realising the value of apps in business development. But how can apps […]

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    Why Wales is the perfect place for our organisation

    As the week of St. David’s Day comes to a close, I wanted to reflect on how our location here in Wales has been so integral in helping us become the organisation we are today. This blog is taken from an article I recently wrote for the The Guardian in the lead up to Connect Assist’s 10th anniversary […]

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  • Marking the 10-year milestone: our anniversary event

    Over the last decade, Connect Assist has grown from a social enterprise of 12 employees to a team of 135, all of whom have played an essential part in strengthening our organisation. As of February 2016, we’ve delivered high-quality professional helpline and digital services to more than a million people.   Although we’ve seen Connect […]

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Case Study

NHS Plus - Health 4 Work Adviceline

Since August 2012 we have delivered the free Health for Work Adviceline which is funded by the Department of Work and Pensions. The service provides small businesses with the expert advice and support they need to help team members experiencing ill health and other occupational health issues. The Health for Work Adviceline had a requirement to cut costs, develop a sustainable funding model whilst delivering a high quality service to those who often feel unable to obtain professional occupational health advice due to the smaller size of their business.


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