A4e

A4e delivers frontline public services on an increasingly global basis.

Operating from over 201 locations globally, A4e now operates in the EU, Middle East, Africa, India and Australasia. Their customers / service users are individuals, organisations and communities.

Central to their work is the personalisation of front line public services. This means providing customers with a voice and choice over the way in which they interact, use and benefit from their services by improving communication so that customers can access the service at a time and place that integrates with their lives.

The current recession is presenting a new group of people seeking jobs, many of them for the first time. Many of these people are used to using the Internet to work and manage their personal lives. Connect Assist supports A4e by providing an interactive online job seeking and support service whereby clients using My A4e have access to a comprehensive library of useful factsheets, answers and videos, to help them in their job search campaign.

Clients are encouraged to contact A4e and get one-to-one support online from an A4e Advisor. Responses are held in a secure password protected site (My A4e Connect) for each client. Some of these answers are practical, others motivational. Client feedback is encouraged to help grow and improve these resources.

To discover more visit www.mya4e.com.