Contact Us

Connect Assist
Unit 9
Cefn Coed Parc
Nantgarw
Cardiff
CF15 7QQ

Tel: 01443 827600
Fax: 01443 827616
E-mail: enquiries@connectassist.co.uk

Directions

Leave the M4 at junction 32 (sign posted Cardiff (N), Merthyr Tydfil), then merge onto the A470 (sign posted Merthyr Tydfil).

Stay on the A470 and take the second exit sign posted Caerphilly and Treforest estate (approximately 2 miles from J32). Stay in the left hand lane, then at roundabout take the 1st exit onto the A4054 (signposted Treforest Ind Est).

At roundabout take the 4th exit onto Tylagwyn (at the entrance to this turning you will see the LDS car maintenance garage). We are situated in the first stand alone building on your right hand side (immediately after LDS).

Should you have any problems please call us on the number on the left. We look forward to welcoming you at the centre.

Public transport

There are many public transport links from Cardiff city centre to our office in Trefforest industrial estate.

The Cardiff to Maerdy bus service (132) will drop off at Trefforest industry estate (the pottery)

http://www.stagecoachbus.com/PdfUploads/Timetable_1380_132.pdf

The Cardiff to Maerdy bus service (X32) will drop off at Pontypridd bus station, where taxi’s will be available to the office

http://www.stagecoachbus.com/PdfUploads/Timetable_7797_X32.pdf

or alternatively

The Cardiff to Pontypridd Train line

Train services are available to Trefforest estate, then an approximate half hour walk. Please find information on train times on the Arriva trains wales website: Valleys and Cardiff local routes timetable. 

http://www.arrivatrainswales.co.uk/Timetables/

“Being able to talk to someone about my difficult situation was really helpful. The fact that it was then followed up with three further phone calls made me feel valued and helped me to deal with the situation knowing that I had support at the end of the phone if it all went wrong. I would thoroughly recommend the service to anyone needing advice or support. I would also like to thank the counsellor I spoke with; she was professional, polite and very encouraging at all times”.

Service User, Teacher Support Network

Case Study

Teacher Support Network

Teacher Support Network is a group of independent charities and a social enterprise that provides practical and emotional support to staff in the education sector and their families. Services include information, counselling, coaching, and financial advice and assistance.

Services used: Multi-channel Helplines Digital Service Delivery

Read