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	<title>Connect Assist</title>
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	<link>http://www.connectassist.co.uk</link>
	<description>Multi-channel helplines &#38; digital service delivery for charity and third sector organisations</description>
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		<title>Digital Campaigning: How To Effectively Deliver Your Services, Reaching Those Who Need Your Support</title>
		<link>http://www.connectassist.co.uk/2012/05/digital-campaigning-how-to-effectively-deliver-your-services-reaching-those-who-need-your-support/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=digital-campaigning-how-to-effectively-deliver-your-services-reaching-those-who-need-your-support</link>
		<comments>http://www.connectassist.co.uk/2012/05/digital-campaigning-how-to-effectively-deliver-your-services-reaching-those-who-need-your-support/#comments</comments>
		<pubDate>Tue, 08 May 2012 18:10:47 +0000</pubDate>
		<dc:creator>Patrick Nash</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Asthma Attacks]]></category>
		<category><![CDATA[Asthma UK]]></category>
		<category><![CDATA[connect assist blog]]></category>
		<category><![CDATA[Digital Campaign]]></category>
		<category><![CDATA[digital delivery]]></category>
		<category><![CDATA[Online Test]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=556</guid>
		<description><![CDATA[With asthma attacks being the cause of 1,100 deaths in the UK each year, leading charity Asthma UK realised it needed a new platform in order to reach sufferers who hadn’t previously contacted them for support. And the launch of their latest digital campaign has proven to be incredibly successful. The one-minute online test asks [...]]]></description>
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		<title>Don&#8217;t Impose Digital Exclusion On Your Clients</title>
		<link>http://www.connectassist.co.uk/2012/05/dont-impose-digital-exclusion-on-your-clients/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=dont-impose-digital-exclusion-on-your-clients</link>
		<comments>http://www.connectassist.co.uk/2012/05/dont-impose-digital-exclusion-on-your-clients/#comments</comments>
		<pubDate>Wed, 02 May 2012 09:21:48 +0000</pubDate>
		<dc:creator>ffion.rees</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Charities Management Magazine]]></category>
		<category><![CDATA[Connect Assist]]></category>
		<category><![CDATA[Digital Services]]></category>
		<category><![CDATA[Patrick Nash]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=548</guid>
		<description><![CDATA[Patrick Nash, chief executive of Connect Assist, says charities should be using the Internet to connect with their clients, as opposed to only using digital as a fundraising tool. In Charities Management magazine, Patrick Nash explains why the way in which charities deliver their services needs to change. http://www.charitiesmanagement.com/subs-No83-3521/page-20-using-digital-sub.html]]></description>
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		</item>
		<item>
		<title>Why All Family And Children Services Should Go Multi-Channel</title>
		<link>http://www.connectassist.co.uk/2012/05/why-all-family-and-children-services-should-go-multi-channel/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-all-family-and-children-services-should-go-multi-channel</link>
		<comments>http://www.connectassist.co.uk/2012/05/why-all-family-and-children-services-should-go-multi-channel/#comments</comments>
		<pubDate>Tue, 01 May 2012 15:42:50 +0000</pubDate>
		<dc:creator>Duncan Fisher</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[charities]]></category>
		<category><![CDATA[Family and Children Services]]></category>
		<category><![CDATA[Multi-channel]]></category>
		<category><![CDATA[National Children's Bureau]]></category>
		<category><![CDATA[Parents]]></category>
		<category><![CDATA[social enterprise]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=539</guid>
		<description><![CDATA[Over the next five years, children’s charities will lose £405 in government funding. According to the study from the National Children’s Bureau, over 70 per cent of the charities who took part in the survey had responded by cutting staff and just fewer than 70 per cent had reduced their services.*How can your organisation reach [...]]]></description>
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		<title>Buck The Trend: Survive And Thrive</title>
		<link>http://www.connectassist.co.uk/2012/04/buck-the-trend-survive-and-thrive/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=buck-the-trend-survive-and-thrive</link>
		<comments>http://www.connectassist.co.uk/2012/04/buck-the-trend-survive-and-thrive/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 09:45:08 +0000</pubDate>
		<dc:creator>Patrick Nash</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[bath consultancy group]]></category>
		<category><![CDATA[budgets]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[digital delivery]]></category>
		<category><![CDATA[health4work]]></category>
		<category><![CDATA[NCVO]]></category>
		<category><![CDATA[social enterprise]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=530</guid>
		<description><![CDATA[“Leaders who are courageous choose a positive and optimistic attitude to enable their people to succeed in difficult and uncertain times. Organisations will need new strategies, different approaches to leadership and the ability to implement change in a pacey and agile way.” *Bath Consultancy Group In this current climate of reduced budgets, fewer staff and [...]]]></description>
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		<title>Connect Assist Named As Cloud Computing Supplier To Government</title>
		<link>http://www.connectassist.co.uk/2012/04/connect-assist-named-as-cloud-computing-supplier-to-government/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=connect-assist-named-as-cloud-computing-supplier-to-government</link>
		<comments>http://www.connectassist.co.uk/2012/04/connect-assist-named-as-cloud-computing-supplier-to-government/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 09:50:10 +0000</pubDate>
		<dc:creator>ffion.rees</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[connect assist press release]]></category>
		<category><![CDATA[G-Cloud]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Patrick Nash]]></category>
		<category><![CDATA[RightNow]]></category>
		<category><![CDATA[UK government]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=514</guid>
		<description><![CDATA[Connect Assist a social enterprise that operates in the contact centre and digital services sector, has been awarded a Framework Agreement to supply specialist cloud services to the UK Government via its new G-Cloud programme. The G-Cloud initiative intends to drive down IT costs, engage more with SME technology suppliers and increase the flexibility of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>White Paper – Seizing New Opportunities In Difficult Times</title>
		<link>http://www.connectassist.co.uk/2012/04/white-paper-%e2%80%93-seizing-new-opportunities-in-difficult-times/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=white-paper-%25e2%2580%2593-seizing-new-opportunities-in-difficult-times</link>
		<comments>http://www.connectassist.co.uk/2012/04/white-paper-%e2%80%93-seizing-new-opportunities-in-difficult-times/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 09:30:11 +0000</pubDate>
		<dc:creator>Patrick Nash</dc:creator>
				<category><![CDATA[White Papers]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[Connect Assist discussion paper]]></category>
		<category><![CDATA[Connect Assist white paper]]></category>
		<category><![CDATA[public sector]]></category>
		<category><![CDATA[public services]]></category>
		<category><![CDATA[Seizing new opportunities in difficult times]]></category>
		<category><![CDATA[social enterprise]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=511</guid>
		<description><![CDATA[Welcome to the first Connect Assist Discussion Paper of 2012. In the previous six papers, we examined multiple aspects of how services and civil society organisations can best prepare themselves to serve more people while using fewer resources. The underlying theme has been that charity, voluntary and other civil society organisations must face the new [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Who In Their Right Mind Would Tax Charities?</title>
		<link>http://www.connectassist.co.uk/2012/04/who-in-their-right-mind-would-tax-charities/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=who-in-their-right-mind-would-tax-charities</link>
		<comments>http://www.connectassist.co.uk/2012/04/who-in-their-right-mind-would-tax-charities/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 08:47:57 +0000</pubDate>
		<dc:creator>Patrick Nash</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Big society]]></category>
		<category><![CDATA[Chancellor George Osborne]]></category>
		<category><![CDATA[Charities Aid Foundation]]></category>
		<category><![CDATA[NCVO]]></category>
		<category><![CDATA[Tax on charities]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=496</guid>
		<description><![CDATA[Despite promises of a Big Society, the Third Sector has had a pretty rough ride over the last year. Now the latest news to hit the headlines; Chancellor George Osborne announcing a cap on income tax reliefs, affecting both small and large charities and the philanthropists who support them. In simple terms, this will mean [...]]]></description>
		<wfw:commentRss>http://www.connectassist.co.uk/2012/04/who-in-their-right-mind-would-tax-charities/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Connect Assist Launches Family Division</title>
		<link>http://www.connectassist.co.uk/2012/04/connect-assist-launches-family-division/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=connect-assist-launches-family-division</link>
		<comments>http://www.connectassist.co.uk/2012/04/connect-assist-launches-family-division/#comments</comments>
		<pubDate>Wed, 11 Apr 2012 11:50:42 +0000</pubDate>
		<dc:creator>ffion.rees</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Connect Assist News]]></category>
		<category><![CDATA[Duncan Fisher]]></category>
		<category><![CDATA[Family Division]]></category>
		<category><![CDATA[Patrick Nash]]></category>
		<category><![CDATA[social enterprise]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=490</guid>
		<description><![CDATA[Connect Assist, a social enterprise that is leading the way in bringing state-of-the-art communications to the charity and public sectors, has launched a Family Division in order to enable children’s organisations to engage with families in radically new ways. The Family Division will help organisations within the family sector, tackle the pressures of growing demand [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Connect Assist Bucks The Trend By Employing Ex-Public Sector Workers</title>
		<link>http://www.connectassist.co.uk/2012/04/connect-assist-bucks-the-trend-by-employing-ex-public-sector-workers/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=connect-assist-bucks-the-trend-by-employing-ex-public-sector-workers</link>
		<comments>http://www.connectassist.co.uk/2012/04/connect-assist-bucks-the-trend-by-employing-ex-public-sector-workers/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 10:27:47 +0000</pubDate>
		<dc:creator>Patrick Nash</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Barclays Job Creation Survey 2012]]></category>
		<category><![CDATA[Connect Assist]]></category>
		<category><![CDATA[Daily Post]]></category>
		<category><![CDATA[public sector]]></category>
		<category><![CDATA[Wales Economic Growth Fund]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=487</guid>
		<description><![CDATA[‘Welsh firms looking to expand…but won’t employ from public sector’. This is one of the headlines in last weeks’ Daily Post. It seems that whilst the majority of companies plan to create new jobs this year, they remain uninterested in ex-public sector candidates. According to the Barclays Job Creation Survey 2012, the 670 executives interviewed [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Insider Media &#8211; Helpline Operator Wins Grant For Expansion</title>
		<link>http://www.connectassist.co.uk/2012/04/insider-media-helpline-operator-wins-grant-for-expansion/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=insider-media-helpline-operator-wins-grant-for-expansion</link>
		<comments>http://www.connectassist.co.uk/2012/04/insider-media-helpline-operator-wins-grant-for-expansion/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 14:57:30 +0000</pubDate>
		<dc:creator>ffion.rees</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[connect assist blog]]></category>
		<category><![CDATA[connect assist press release]]></category>
		<category><![CDATA[digital service delivery]]></category>
		<category><![CDATA[helpline management team]]></category>

		<guid isPermaLink="false">http://www.connectassist.co.uk/?p=479</guid>
		<description><![CDATA[Helpline Operator Wins Grant For Expansion Connect Assist, a South Wales company that runs helplines for charities and the public sector, has landed a £123,000 Welsh Government grant. The Nantgarw-based social enterprise will use the Wales Economic Growth Fund grant to create and safeguard 23 jobs in 2012. It plans to have 75 full-time employees [...]]]></description>
		<wfw:commentRss>http://www.connectassist.co.uk/2012/04/insider-media-helpline-operator-wins-grant-for-expansion/feed/</wfw:commentRss>
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