Connect Assist runs professional helplines and web systems for charities and organisations that help people to make positive life changes that last
Request Demonstration
To see how your services could benefit from using Connect Assist, why not request a demonstration of what we can deliver.
Memberships & Accreditations
Maintaining the highest possible standards is core to Connect Assist. Helping people to make life changes that last takes care, dedication and highly specific expertise. To ensure that we maintain the standards that the people you help deserve, we maintain the following memberships and accreditations.
The Helplines Association
The Helplines Association provides accreditation to helplines, promoting accessibility and the highest quality of service. The THA quality standard is specifically designed for helplines operating in the fields of education, health and social welfare, with over 100 criteria to ensure effective helpline practise. THA is an approved consultant to NCVO (the National Council of Voluntary Organisations). Find out more »
ISO 9001
ISO 9001 is by far the world’s most established quality framework, currently being used by around 897,000 organizations in 170 countries worldwide, and sets the standard not only for quality management systems, but management systems in general. Find out more »