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“Being able to talk to someone about my difficult situation was really helpful. The fact that it was then followed up with three further phone calls made me feel valued and helped me to deal with the situation knowing that I had support at the end of the phone if it all went wrong. I would thoroughly recommend the service to anyone needing advice or support. I would also like to thank the counsellor I spoke with; she was professional, polite and very encouraging at all times”.

Service User, Teacher Support Network

Case Study

Teacher Support Network

Teacher Support Network is a group of independent charities and a social enterprise that provides practical and emotional support to staff in the education sector and their families. Services include information, counselling, coaching, and financial advice and assistance.

Services used: Multi-channel Helplines Digital Service Delivery

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