Transformational Helplines

Professional help and support, day or night: Connect Assist’s transformational helplines increase your services without increasing costs, helping you connect with more people in need and make fundamental changes in their lives.

• Delivering outcomes that change lives
• Measuring the real impact of what you deliver
• 24/7, 365, by phone, by email, by SMS and online

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Engagement Systems

Creating lasting relationships: Connect Assist’s engagement systems enable you to build a lasting relationship with your community. The better you engage with your community the more you will understand the challenges and pressures they face so you can quickly adapt to their needs.

• Integrate your fundraising and support services
• Grow and maintain loyalty and engagement from the people that you help
• Find the people who really need the help that you provide

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Feedback and Insight

Creating responsive services: Connect Assist’s feedback and insight services give you a real understanding of your community, so that you can respond almost instantly when circumstances and needs change.

• Find out quickly when people's needs change
• Maintain the highest possible standards
• Deliver the right support to the right people

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Consultancy Services

Some organisations we work with are interested in implementing customer relationship management, client experience systems and social networking but need to investigate how this will impact on their existing systems and operations. Connect Assist offers a consultancy service to explore options before committing to changing or implementing systems. We are experienced business development consultants who can help you develop new business models, online and offline.

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