Connect Assist runs professional helplines and web systems for charities and organisations that help people to make positive life changes that last
Consultancy services for charities, social enterprises and not-for-profit organisations
Connect Assist can provide high quality consulting services to the third sector in the following key areas:
- Providing support and advice services
- Helpline infrastructure and operations
- Technology systems and services to underpin support services
- Database management and customer relationship management from service through to loyalty
- Information communications technology best practice
- Preparation of specifications and requirements documents for communications technology
- Communications, engagement and service process definition and best practice
- Regulatory best practice in relation to support and advice services and customer communications
Consultancy projects are usually undertaken to resolve a highly specific and unique challenge. If you're an organisation that provides support and advice services, or has requirements for communications across a variety of channels (e.g. phone, email, SMS, online), do talk to us about your specific needs. Please call Adam Wilkinson on 01443 827 600 for more information.



