Connect Assist Launches Family Division

Connect Assist, a social enterprise that is leading the way in bringing state-of-the-art communications to the charity and public sectors, has launched a Family Division in order to enable children’s organisations to engage with families in radically new ways.

The Family Division will help organisations within the family sector, tackle the pressures of growing demand and shrinking resources. Enabling them to make their services more accessible to more people, in particular those who are initially reticent about using any service, such as young people and non-English speakers. Connect Assist claims that with modern technology, this can be done without increasing cost.

The move is a response to the enormous impact that the Government’s spending review has had on the children’s sector, with spending on preventative and universal services in England falling by an average of 24% during 2011/12.

The division is headed by Duncan Fisher who has an extensive track record working within the children’s sector.  He is a co-founder of the Fatherhood Institute and, the most used UK website for fathers and was awarded an OBE for services to children in 2009.

Duncan Fisher, Children and Families Lead at Connect Assist said: “It is amazing what can be achieved when a service reaches people where they are, using mobile and internet, and doing it really well so that a relationship is built up over time. Connect Assist has something radical and new to offer the children and family sector. I am thrilled to be working at this forefront of change in my sector.”

Patrick Nash, Chief Executive at Connect Assist added: “We are delighted to have someone with Duncan’s experience and expertise to lead our children and families division.  I am confident that Connect Assist’s ability to provide multi-channel service solutions will not only enable organisations to reduce cost, but also extend their reach and help even more people, by offering a wider range of contact options.”

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