Connect Assist provides dedicated helplines, digital services and helpline consultancy services to charity, third sector and public sector organisations.

If your mission is to make a positive difference to your users’ lives, then our goal is to simplify and enhance that process on your behalf, helping you to create lasting relationships with your service users.

…helping you to create lasting relationships with your service users.

Multi-Channel Helplines

24 hours of every day, we deliver professionally staffed charity helplines, allowing your users to contact in the way that suits them best.

Digital Service Delivery

Connect Assist’s multi-channel charity helplines and digital service delivery allows you to connect, engage and create lasting relationships with your service users.

Consultancy

We take a very proactive approach to working in partnership with charities, social enterprises and not-for-profit organisations.

Our Mission

Established in 2006 as a social business, Connect Assist is committed to providing jobs and growth opportunities for people living in the local area.
Based in the south Wales Valleys, we have already made a significant contribution to the community in which we are proud to be based. For example, nearly half of our growing team have joined us following a period of unemployment.

Connect Assist is dedicated to creating a long lasting positive difference to peoples’ lives; whether improving the circumstances of our clients’ service users or creating meaningful employment prospects within our local community.

Case Studies