Connect Assist provides dedicated helplines, digital services and helpline consultancy services to charity, third sector and public sector organisations.
If your mission is to make a positive difference to your users’ lives, then our goal is to simplify and enhance that process on your behalf, helping you to create lasting relationships with your service users.
…helping you to create lasting relationships with your service users.
Our Mission
Established in 2006 as a social business, Connect Assist is committed to providing jobs and growth opportunities for people living in the local area.
Based in the south Wales Valleys, we have already made a significant contribution to the community in which we are proud to be based. For example, nearly half of our growing team have joined us following a period of unemployment.
Connect Assist is dedicated to creating a long lasting positive difference to peoples’ lives; whether improving the circumstances of our clients’ service users or creating meaningful employment prospects within our local community.
Case Studies
Veterans’ Gateway launched to improve access to welfare services and help veterans receive support
Macmillan case study: How we delivered a full consultancy package to a leading charity
Providing consultancy and specialist contact centre staff for a leading eating disorder charity
How we established an interactive support site for a leading UK charity