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  • How employing a diverse workforce can benefit charity service users

    By Patrick Nash Employing a diverse workforce can make a huge difference to the experience a charity delivers to its service users. Most people decide to work in the charity sector to help people less fortunate than them. Personal experiences can inspire people to make a positive change to those living in difficult circumstances, and […]

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  • Connect Assist scoops workplace diversity award

    A Caerphilly contact centre has scooped a prestigious award recognising its commitment to diversity in the workplace. Nantgarw-based Connect Assist, which supplies helpline services to charities and other organisations, picked up an award for ‘Most Diverse Workplace’ at the Welsh Contact Centre Forum awards on Friday 6th March. The awards, held at the Millennium Centre […]

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  • Connect Assist scoops workplace diversity award

     Connect Assist is delighted to announce that we have scooped a prestigious award recognising our commitment to diversity in the workplace. Our Deputy Chief Executive Rusty Livock picked up an award for ‘Most Diverse Workplace’ at the Welsh Contact Centre Forum awards on Friday 6th March.  The awards, held at the Millennium Centre in Cardiff and […]

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Case Study

Sussex Police: Connect Assist created an online help centre and web chat service

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