• Mental health in the workplace: Removing the stigma

    Thanks in part to recent media attention, as a society we are beginning to grapple with the stigma of mental illness and its long overdue recognition as a common health issue. Businesses are also increasingly aware of the scale and impact of poor mental health in the workplace, but there is still a very long […]

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  • Connect Assist scoops workplace diversity award

     Connect Assist is delighted to announce that we have scooped a prestigious award recognising our commitment to diversity in the workplace. Our Deputy Chief Executive Rusty Livock picked up an award for ‘Most Diverse Workplace’ at the Welsh Contact Centre Forum awards on Friday 6th March.  The awards, held at the Millennium Centre in Cardiff and […]

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  • How to make sure your users aren’t left out in the cold in bad weather

    This week I write about how charities can ensure their users are supported in periods of bad weather. As we find ourselves in the depths of dark January, it is crucial that charities prioritise supporting users during the winter months – even more so during periods of bad weather. Although weather is often at the […]

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  • Social Media Sounded Out For Advice

    Monday 18th June 2012 Press Association Young people are using Facebook and Twitter to help them deal with financial, social and emotional problems. People aged between 18 and 24 will also use YouTube and other social media networks to find solutions to problems because they appreciate its availability and speed of answers, according to research […]

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Case Study

Marie Curie: Connect Assist provides specially trained contact centre staff at short notice


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